News & Announcements

Princess Cruises Sales Change in Operational Hours Effective 1 July 2020

In response to the economic downturn, The Princess Cruises Sales Team will be operating at reduced hours starting from 1 July. To continue to support the travel trade during this time, both our contact centre and our sales support team will remain open full time Monday to Friday.

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General Policies for 2021-2022 Program Releases

Please find Princess Cruises general policies that are applicable for 2021-2022 voyages

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Majestic Princess Sailings from Los Angeles to Debut As Part of West Coast 2021 – 2022 Season

On sale 8 July 8 2020, five ships will sail from the west coast including departures from Los Angeles and San Francisco. 

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Princess Cruises Extends Pause of Global Ship Operations

Princess Cruises Extends Pause of Global Ship Operations For Remaining 2020 Northern Summer Season Due to COVID-19 Impact.

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Australian Extended Cruise Pause Update - Sea, Sun, Majestic & Sapphire Princess

In response to the Australian Government’s approach to managing the resumption of cruising in Australian region, we have extended the temporary pause of our operations in Australia to mid-September, 2020.

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Australia Office Call Centre Saturday opening hours

Effective Saturday 9th May the Australia call centre for Princess Cruises will open from 10am to 3pm. These operating hours for Saturday will be in place until further notice.

Princess Cruises Extends Temporary Pause of Global Operations Through June 30 Due to Global COVID-19 Outbreak

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Princess Cruises additional cancellations for Sea, Sun & Sapphire Princess - UPDATED

Due to Australian government restrictions, further cancellations are in place until 15 June 2020

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Australian Government Extends Ban on Cruising

We are aware that the Australian Government has extended its ban on cruise operations across Australia until June 15, 2020 as we work together as a nation to slow the spread of coronavirus. 

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Ship Update – Sapphire Princess

Previously announced additional upper berth staterooms on Sapphire Princess remain as two berth cabins.

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Voluntary 60-day Pause of Global Ship Operations

Princess Cruises is voluntarily and temporarily pausing our global ship operations for voyages departing March 12th through May 10th, 2020.

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Cruise with Confidence Policy Enhancements

We have enhanced the temporary policy updates that we made on March 6 as part of our Cruise with Confidence program.

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Cruise with Confidence

If you were booked to sail between March 12, 2020 and May 10, 2020, your voyage was automatically cancelled by Princess®.  

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Princess Cruises Announce New Details On Sapphire Princess’ Inaugural Season In Western Australia

Additional Port Calls Across The State Expected To Generate $42 Million For Western Australian Economy

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Temporary Final Payment & Cancellation Policy Updates

Princess Cruises is temporarily making some changes to our cancellation policy for cruises departing up to May 31, 2020.

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