Your time is valuable and so is your clients’! With that in mind, we have created these instructional videos and flyers to help familiarize you with the tools and tricks available. You’ll spend less time calling in to Princess and more time providing great service to your clients!


GET ANSWERS FAST!: Take advantage of Princess Answers and Cunard Answers, a new and improved search engine that will help you get the information you need – from, new policies, visa and flight requirements to ship dry docks and onboard amenities and more. Visit Answers


Princess Answers Walk-through

Check/Apply FCCs for a Booking

How to cancel a booking

How to review commission information

Upgrade a booking to Princess Plus

POLAR Online vs. Onesource Chat

POLAR Online How to Cancel A Booking |Princess Cruises

Navigate Your Way Through Our Deck Plans

Getting Guests Ready to Sail

Learn new tricks in just minutes

How to refare a booking using POLAR Online

Learn how easy Princess EZair is to use

Make A Payment / Send Confirmations

POLAR Online: Applying a Future Cruise Credit

The Importance of Guest Email on a Booking

CruiseTour Booking Essentials


Take a tour of what OneSource has to offer

Get set to sail with Cruise Personalizer

POLAR Online booking how-to essentials