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We respond to all correspondence from our guests in the order we receive it. For immediate assistance, please call 132488 from Australia or 0800 780 717 from New Zealand.
If you would like to update or view an existing booking, please log on to your Cruise Personalizer. Here, you can change immigration details, pre-reserve shore excursions, update dining options, or view details such as holiday itinerary, flight information, and cruise itinerary.
If you require a live availability cost on flights, please call through to our flight department on 0344 338 8660 followed by option 3, then option 3. If you a have a cruise booking, you may find quotes online via Plane Sailing within the Cruise Personalizer.
Note: Responses to your email inquiries may take up to 3 business days. If you need immediate assistance, please call us at 0344 338 8663, or visit our FAQ section.
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We respond to all correspondence from our guests in the order we receive it, and a representative of our Customer Relations Department will contact you as soon as possible.
If you require immediate assistance, please call us at: 1-800-774-6237.
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